It seems that every chatbot builder makes this mistake when they get started. We all learn the hard way that a large flow is not a happy flow.

I see chatbot builders every day in the many chatbot building facebook groups I am in, sharing screenshots of HUGE chatbot flows. Everyone is very impressed…Everyone but the few who have learned the hard way that bigger is not always better.

Check out my latest video for the breakdown on why size matters when it comes to flows.